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The following terms and conditions
apply to your purchase of Konica Minolta products. By placing your order, you
agree to be bound by these terms and conditions, which constitute the entire
agreement between you and us regarding the products purchased. In these terms
and conditions, "we" and "us" means Konica Minolta Business Solutions Europe GmbH.
and "you" means you the customer. Konica Minolta has outsourced the
fuflillment of your order to ModusLink BV, PO. Box 501, 7300 AM Apeldoorn, the
Netherlands. For the avoidance of doubt, no contract is formed between you
and Konica Minolta Business Solutions Europe GmbH. when you purchase products from us.
Ordering
To place an order you must be 18 years of age or
older. By placing an order you make an offer to purchase the products you
have selected on these terms and conditions. Your order is subject to
acceptance by us and may be refused for any reason, including credit
concerns, unusual volumes, or shipping addresses. If we accept your order, we
will notify you of our acceptance by issuing an order confirmation, which we
will send to you by email. The order confirmation will be effective upon
sending.
Pricing
The price for each product purchased is reflected
on your order and will remain the price regardless of any subsequent price
changes we make. In addition to the quoted price, you will pay shipping and
handling charges according to the shipping method you select plus all
applicable taxes and duties.
Taxes and Duties
For purposes of calculating value-added tax, the
ship-to location shall govern. You are responsible for any customs duties or
other fees payable upon import of the products into your country. Because
these duties and fees can vary and change over time, we recommend that you
check on such duties or other fees before placing your order. Should you
refuse delivery of the products, you will be responsible for the return
freight charges to us.
Payment
Payment in full is due prior to shipment. We will
accept payment via credit card, postal cheque or bank transfer. You must
supply your credit card details when you place your order. Your card will not
be charged until we ship products to you. Bank details are available on the
website under section “About/Payment info”
Shipping
We will ship products according to your selected
shipping instructions. We will attempt to ship the products within the
estimated times reflected on the order confirmation but will not be liable
for any failure to do so. For items on backorder we may ship whenever the
products become available without notice to you.
Title
Title to all products passes to you upon delivery
of the product to the selected carrier.
Money back guarantee
We offer a limited 7-day money back guarantee on
all products purchased through Europe. When requiered by local law this
period can exceed a period of 7 days. However, you may not return a software product to us under this
guarantee, unless the software product concerned is still sealed within its
original, unbroken, shrink-wrapping. Should you wish to return a product for
any reason, you must contact Customer Service (see About /Contact Us on
www.q-shop.com) contact us before the end of the 7th calendar day following
shipment of the product to you to receive a Return Material Authorization
(RMA) number. We do not accept returns without an RMA. Under the money back
guarantee, refund of the price paid shall be done within 30 days of receipt
of the complete RMA and will be done by means of the original payment method.
All returns must be in their original packaging and contain all items
provided with the product. You are responsible for shipping charges to return
the product to us. We shall not refund shipping cost.
Returns
After the 7-day period you may only return the
product pursuant to Konica Minolta's limited warranty terms. All returns must be
in the original packaging and contain all items provided with the product.
You are responsible for shipping charges and insurance to return items.
Territory
Konica Minolta Business Solutions Europe GmbH. will only deliver products
listed on www.q-shop.com. Due to political or economic conditions, we may be
unable to ship to certain countries from time to time. We are not liable for
any such inability to ship to certain countries.
Limited Warranty
All Konica Minolta hardware products come with a
limited warranty the terms of which are incorporated into these terms and
conditions by reference. The warranty is included with the product. On
request will send you a copy (see About /Contact Us on www.q-shop.com)
Software License
All software products are licensed to you on the terms and conditions on the
applicable license agreements. These license agreements are provided with the
software.
Limitation of Remedies and Liability
To the fullest extent permitted by applicable law,
the remedies provided here are your sole and exclusive remedies for breach of
this agreement by us. In no event will we, Konica Minolta Business Solutions Europe GmbH. be liable
to you for any damages, including incidental, consequential, special or
indirect damages. In no event will our liability to you ever exceed the total
amount paid by you for the product purchased.
Export Control
To the fullest extent permitted by applicable law,
the remedies provided here are your sole and exclusive remedies for breach of
this agreement by us. In no event will we, Konica Minolta Business Solutions Europe GmbH. , be
liable to you for any damages, including incidental, consequential, special
or indirect damages. In no event will our liability to you ever exceed the
total amount paid by you for the product purchased.
Force Majeure
Konica Minolta Business Solutions Europe GmbH. shall not be liable for
any losses or damages, and shall be excused from any delay or failure in
performance herunder, caused by any labour dispute or disturbances,
governmental order or requirements, acts of God, casualty, disaster,
inability to secure materials and transportation facilities, wars and other
civil disturbances, and other circumstances beyond its control including the
failure of it’s supplier(s) and/or subcontractors to perform.
Circumstances which provide force
majeure for Konica Minolta Business Solutions Europe GmbH. will be held to provide force majeure for
its supplier(s).
Data protection
By placing your order, you agree that we may
store, process and use personal data collected from your order form for the
purposes of processing your order. By placing your order you also agree that we
may use personal data in order to provide you with information on other
Konica Minolta products and services that may be of interest to you. If you do
not agree to such use of your personal data, please indicate so on the detail
page of your account (see My Account/My Details). You may obtain a copy of
the personal data held by us concerning you on your written request. This
request should be send to the following adress:
Konica Minolta
Edisonbaan
14-E
P.O. Box 1491
3430 BL
Nieuwegein
The
Netherlands
Attn. Q-Shop Customer Service
If any personal data we hold
concerning you is incorrect, we will correct it on your written request. If
you would like to receive information on products and services from other
companies which may be of interest to you, and consent to our transfer of
your personal information to such third parties, please indicate so on the
detail page of your account (see My Account/My Details).
Governing Law and Jurisdiction
This agreement is governed by the laws of the
Netherlands.
Additional Terms This agreement is governed by the laws of the Netherlands.
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